Level 3 Certificate in Food Safety for Retail

1. Introduction to Food Safety Regulations and Compliance Overview of UK/EU and international food safety laws, enforcement agencies, and compliance responsibilities in retail.

2. Hazard Analysis and Critical Control Points (HACCP) in Retail Application of HACCP principles to retail food handling, storage, and display.

3. Microbiological Hazards and Foodborne Illnesses Pathogens relevant to retail environments, conditions for growth, and prevention strategies.

4. Personal Hygiene and Food Handling Practices Supervising hygiene standards, illness reporting, and enforcing safe handling practices.

5. Safe Storage, Temperature Control, and Stock Rotation Supervising cold chain management, stock rotation, and temperature monitoring.

6. Cleaning, Sanitization, and Pest Control in Retail Designing cleaning schedules, supervising staff, and ensuring pest prevention in retail outlets.

7. Allergen Awareness and Cross-Contamination Prevention Supervising allergen labeling, preventing cross‑contact, and ensuring consumer safety.

8. Food Packaging, Labeling, and Consumer Information Legal requirements for packaging, labeling accuracy, and providing clear consumer information.

9. Waste Management and Sustainability in Retail Supervising waste disposal, recycling, and sustainable retail practices.

10. Incident Management and Food Safety Audits Responding to food safety incidents, conducting audits, and maintaining compliance records.

• Builds competence in supervising food safety practices in retail

• Enhances compliance with HACCP, Codex, and UK/EU food safety legislation

• Strengthens skills in allergen management, incident response, and audit‑readiness

• Provides tools for implementing and monitoring food safety management systems in retail

• Offers recognized certification to support supervisory and management careers in retail food operations

• Retail supervisors and managers

• Supermarket, grocery, and convenience store team leaders

• Butchers, bakers, and delicatessen supervisors

• Quality assurance and compliance officers in retail food outlets

• Individuals progressing from Level 2 retail food safety qualifications

• Assessment Type: Written exam + case study + supervisory project

• Format: MCQs, short answers, and applied supervisory scenarios

• Total Questions: 60 theory + 1 case study + 1 project submission

• Passing Score: 70%

• Duration: 3 days (20–24 hours total)

• Certification: Level 3 Certificate in Food Safety for Retail (FSRL)

To deliver this Qualification, HiQual UK Approved ATPs must demonstrate the capability to deliver, assess, and internally quality assure qualifications in line with recognised regulatory principles and the expectations of the Regulated Qualifications Framework (RQF).

Approved centres must operate effective systems to ensure the validity, reliability, fairness, consistency, and security of assessment.

1. Centre Recognition and Legal Compliance

Centres must be formally recognised by HiQual UK prior to the delivery or assessment of any qualification. To maintain recognition, centres must: Be a legally constituted organisation operating in compliance with applicable legislation and regulatory requirements. Demonstrate effective governance, management oversight, and clear lines of accountability. Comply with all HiQual UK policies, procedures, and conditions of centre recognition. Notify HiQual UK promptly of any material changes that may affect delivery, assessment, or internal quality assurance arrangements.

2. Resources, Facilities, and Learning Environment

Centres must ensure that sufficient and appropriate resources are in place to support learning and assessment. This includes: Learning environments appropriate to the mode of delivery, including classrooms and, where applicable, specialist or practical facilities. Access to learning and assessment resources that enable learners to meet qualification outcomes. Secure systems for managing learner data, assessment records, and certification claims. Arrangements that support equality of access and reasonable adjustments for learners where required.

3. Staff Competence and Occupational Expertise

Centres must ensure that all staff involved in delivery, assessment, and internal quality assurance are competent and suitably qualified. Centres must: Appoint tutors with appropriate subject knowledge, teaching competence, and relevant occupational or professional experience. Ensure assessors are trained and competent in applying HiQual UK assessment requirements and standards. Appoint a qualified Internal Quality Assurer (IQA) responsible for monitoring assessment practice and decisions. Maintain records of staff qualifications, experience, training, and continuing professional development (CPD).

4. Assessment Practice and Internal Quality Assurance (IQA)

Centres must operate robust internal quality assurance systems to ensure assessment integrity. Centres must: Ensure assessment is valid, fit for purpose, and conducted in line with HiQual UK requirements. Implement effective IQA procedures to monitor assessor performance and confirm the consistency of assessment decisions. Maintain accurate, complete, and auditable records of learner registration, assessment evidence, and outcomes. Carry out regular internal reviews and standardisation activities to support continuous improvement.

5. Integrity, Risk Management, and Malpractice

Centres must take appropriate measures to protect the integrity of assessment. Centres must: Maintain policies and procedures for the prevention, identification, and management of malpractice and maladministration. Ensure secure handling, storage, and retention of assessment materials and learner evidence. Report any suspected or confirmed malpractice to HiQual UK in accordance with published procedures.

6. Health, Safety, Safeguarding, and Learner Protection

Centres must provide a safe, inclusive, and supportive learning environment. Centres must: Comply with applicable health and safety and safeguarding legislation. Conduct risk assessments for learning activities, particularly where practical or technical work is involved. Maintain procedures to safeguard learner welfare and wellbeing.

7. Learner Information, Support, and Fair Treatment

Centres must ensure learners are informed, supported, and treated fairly. Centres must: Provide clear and accurate information on programme requirements, assessment methods, and certification. Ensure learners receive timely and constructive feedback on assessment outcomes. Operate transparent complaints and appeals procedures aligned with HiQual UK requirements. Manage learner information securely in compliance with data protection legislation.