Level 3 Diploma in Human Resource Management

1. Human Resource Management Principles Reviews the role, functions, and importance of HRM in modern organizations.

2. Recruitment, Selection, and Onboarding Practices Covers job analysis, recruitment strategies, selection methods, and effective onboarding.

3. Managing Employee Relations & Engagement Explains communication strategies, conflict resolution, and fostering employee engagement.

4. Performance Appraisal & Improvement Strategies Introduces appraisal systems, feedback methods, and performance improvement plans.

5. Training & Development Initiatives for Staff Growth Reviews training needs analysis, learning methods, and career development programs.

6. Compensation Structures & Employee Benefits Covers salary structures, incentive schemes, and benefits administration.

7. Legal Compliance in Employment Practices Explains employment law, workplace rights, and compliance with labor regulations.

8. Promoting Diversity, Equity, and Inclusion Reviews DEI strategies, cultural awareness, and inclusive workplace practices.

9. Strategic HR Planning and Implementation Focuses on aligning HR strategies with organizational goals and workforce planning.

10. Utilizing HR Metrics for Organizational Effectiveness Introduces HR analytics, KPIs, and data‑driven decision‑making in HRM.

• Builds intermediate knowledge of HR principles and practices

• Enhances recruitment, training, and performance management skills

• Strengthens compliance with employment law and workplace regulations

• Provides tools for employee engagement and inclusive workplace culture

• Offers recognized certification to support career progression in HR and business management

• HR assistants and officers advancing into supervisory roles

• Business professionals seeking HR specialization

• Entrepreneurs and managers handling HR responsibilities

• Learners progressing from Level 2 HR or business programs

• Individuals preparing for higher‑level HR and leadership qualifications

• Assessment Type: Written exam + case study + project

• Format: MCQs, short answers, applied case study, and HR improvement project

• Total Questions: 60 theory + 1 case study + 1 project

• Passing Score: 70%

• Duration: 2 hours (written) + 3 weeks (project submission)

• Certification: Level 3 Diploma in Human Resource Management

To deliver this Qualification, HiQual UK Approved ATPs must demonstrate the capability to deliver, assess, and internally quality assure qualifications in line with recognised regulatory principles and the expectations of the Regulated Qualifications Framework (RQF).

Approved centres must operate effective systems to ensure the validity, reliability, fairness, consistency, and security of assessment.

1. Centre Recognition and Legal Compliance

Centres must be formally recognised by HiQual UK prior to the delivery or assessment of any qualification. To maintain recognition, centres must: Be a legally constituted organisation operating in compliance with applicable legislation and regulatory requirements. Demonstrate effective governance, management oversight, and clear lines of accountability. Comply with all HiQual UK policies, procedures, and conditions of centre recognition. Notify HiQual UK promptly of any material changes that may affect delivery, assessment, or internal quality assurance arrangements.

2. Resources, Facilities, and Learning Environment

Centres must ensure that sufficient and appropriate resources are in place to support learning and assessment. This includes: Learning environments appropriate to the mode of delivery, including classrooms and, where applicable, specialist or practical facilities. Access to learning and assessment resources that enable learners to meet qualification outcomes. Secure systems for managing learner data, assessment records, and certification claims. Arrangements that support equality of access and reasonable adjustments for learners where required.

3. Staff Competence and Occupational Expertise

Centres must ensure that all staff involved in delivery, assessment, and internal quality assurance are competent and suitably qualified. Centres must: Appoint tutors with appropriate subject knowledge, teaching competence, and relevant occupational or professional experience. Ensure assessors are trained and competent in applying HiQual UK assessment requirements and standards. Appoint a qualified Internal Quality Assurer (IQA) responsible for monitoring assessment practice and decisions. Maintain records of staff qualifications, experience, training, and continuing professional development (CPD).

4. Assessment Practice and Internal Quality Assurance (IQA)

Centres must operate robust internal quality assurance systems to ensure assessment integrity. Centres must: Ensure assessment is valid, fit for purpose, and conducted in line with HiQual UK requirements. Implement effective IQA procedures to monitor assessor performance and confirm the consistency of assessment decisions. Maintain accurate, complete, and auditable records of learner registration, assessment evidence, and outcomes. Carry out regular internal reviews and standardisation activities to support continuous improvement.

5. Integrity, Risk Management, and Malpractice

Centres must take appropriate measures to protect the integrity of assessment. Centres must: Maintain policies and procedures for the prevention, identification, and management of malpractice and maladministration. Ensure secure handling, storage, and retention of assessment materials and learner evidence. Report any suspected or confirmed malpractice to HiQual UK in accordance with published procedures.

6. Health, Safety, Safeguarding, and Learner Protection

Centres must provide a safe, inclusive, and supportive learning environment. Centres must: Comply with applicable health and safety and safeguarding legislation. Conduct risk assessments for learning activities, particularly where practical or technical work is involved. Maintain procedures to safeguard learner welfare and wellbeing.

7. Learner Information, Support, and Fair Treatment

Centres must ensure learners are informed, supported, and treated fairly. Centres must: Provide clear and accurate information on programme requirements, assessment methods, and certification. Ensure learners receive timely and constructive feedback on assessment outcomes. Operate transparent complaints and appeals procedures aligned with HiQual UK requirements. Manage learner information securely in compliance with data protection legislation.